Three Rock-Solid Principles of Client Service by Rick Telberg With a newly competitive marketplace for accounting services, firms are going back to basics to renew their bonds with their best clients in an effort to improve client service, satisfaction and retention. What are you doing about it?
The One-Minute Pension Manager by Alan Haft
Most CPAs I know do a fantastic job of motivating clients to make tax deductible contributions into a retirement plan. But where are these contributions leading to?
AICPA Professional Standards
This fully updated edition of AICPA Professional Standards offers a comprehensive source of professional standards applicable to nonpublic companies and contains pronouncements issued by the AICPA. Includes four new SASs, SSAE No. 16, SSARS No. 19 and much more.