
Bank Improves Records Management With Document
Management Solution
Kearny Federal Savings Bank employee productivity and satisfaction increases with Fujitsu document imaging scanners.
June 16, 2008
Sponsored by Fujitsu
Computer Products of America, Inc.
Kearny Federal Savings Bank is a $2.1 billion stock savings bank wholly owned by Kearny MHC, a federally chartered mutual holding company. The Bank was founded in 1884 and received its federal charter in 1941. Kearny's corporate headquarters are located in Fairfield, N.J., and there are 26 branches spread widely across the state. Kearny Federal Savings Bank provides its customers with personal, business and Internet banking as well as a variety of home loans and insurance products.
Kearny Federal Savings Bank's approximately 290 employees and $2 billion in assets require extensive documentation for daily branch work (e.g., new account forms and signature cards), loan department mortgage documents scans, accounting scans including A/P vendor invoices and backup documentation, signature cards, checks and other paper files.
In order to ensure that documents weren't misplaced and that certified copies were on hand, Kearny Federal Savings Bank had spent countless hours utilizing microfilm to document information entering and exiting each bank, which was then kept in space consuming storage units. The necessity of separate staff to handle file management duties was a costly endeavor for the bank and often unreliable.
After years of using paper files and microfilm to store bank documents, Kearny Federal Savings Bank began to investigate other means of document storage, including the use of document imaging scanners to scan bank records directly into a central, secure computer network location. Using 30 Fujitsu fi-4120C, fi-4220C and fi-5120C scanners and two Fujitsu fi-5220C scanners with Tokairo's TokOpen Electronic Document Management System, the bank was able to view online displays of checking and savings account signature cards for increased verification and security purposes with enhanced images and reliability. The increased reliability also allowed the bank to shift to scanning checks and deposit slips, completely eliminating the use of microfilm for proof-of-deposit.
“Being able to look up a signature card on a computer eliminates the mundane task of physical search or faxing of cards while also limiting human error and lost cards,” said Allan Beardslee, senior vice president, Kearny Federal Savings Bank, “By implementing Fujitsu scanners we have digitized our environment, saving the bank and its employees time, money and physical space across all our branches.”
The workgroup-class Fujitsu fi-4120C, fi-4220C, fi-5120C and fi-5220C color, duplex scanners are equipped with the latest innovative scanning features and applications, bringing the perfect balance of speed and versatility to front-office scanning environments. Kearny Federal Savings Bank especially found useful the scanners' ultrasonic double feed detection for unmatched paper handling, embossed card scanning, fast color duplex scanning ability and built-in automatic document feeder allowing users to scan up to 50 pages at once.
Bank Employee Productivity and Satisfaction Increases with Fujitsu Document Imaging Scanners
Kearny Federal Savings Bank purchased the Fujitsu scanners through Champion Workflow Systems, a New Jersey-based systems integrator and developer focusing on document automation systems, who also implemented a Tokairo TokOpen Electronic Document Management System to help improve the bank's paper workflow with scanning paper documents into electronic format.
Since the system implementation, Kearny Federal Savings Bank has been able to eliminate one to three minutes out of every teller transaction, saving floor space previously used for filing cabinets, as well as reducing overall expenditures. Kearny Federal Savings Bank is now scanning and processing between 50 and 200 documents in each of its 26 branch locations. By implementing TokOpen throughout the bank's many operations, numerous other benefits have resulted:
Finally, with the Fujitsu/TokOpen scanner based workflow solution, Kearny Federal Savings Bank is providing its customer base with improved service that includes shorter "float" times, better security and expedited
teller service.
“It's about storage space, going paperless and improving workflow,” said Beardslee. “There is also the benefit of deposit collection for bankers depositing their paychecks after bank hours. Previously they would have to wait a ‘float' time while their documents were processed. With the documents being immediately scanned ‘float' time for checks is
significantly reduced.”
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