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Keys to Effective Communication: How to Be an Effective Talker, Listener, Writer, and Presenter

Author/Moderator: Kelly Watkins, MBA
Publisher: AICPA
Availability: Backordered
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Description

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Previously Titled: CPAs "Four Rs" of Communicating: Talking, Listening, Writing, and Presenting

Surveys have shown that at least six hours of every 40-hour week is wasted as a result of poor communication between staff and managers, and that 70 to 90 percent is misunderstood. In this course you will learn practical techniques to avoid these types of problems and to discuss the best practices to improve communication. The program is divided into the four areas of communication, listening, writing, talking, and presenting. If you are a CPA with managerial responsibilities then this course is written for you.

Topics Discussed:
  • Techniques of Effective Listening
  • Overcoming Listening Traps
  • The Business Writing Process
  • Audience-Focused Messages
  • The Power of Positive and Descriptive Wording
  • Developing a Presentation
  • Presentation Techniques

Learning Objectives:
This course focuses on improving the communication skills of CPAs who are managers in order for them to become more effective and efficient.

Prerequisite: Experience in industry or public practice

Advanced Preparation: None

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Videocourse Details

NASBA Field of Study: Communications
Level: Intermediate
Recommended CPE Credit: 10
Keys to Effective Communication: How to Be an Effective Talker, Listener, Writer, and Presenter
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Product# 732816
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Regular:$193.75
AICPA Member:$155.00
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