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Successful Selling Strategies for CPA Firms

Author/Moderator: Jennifer Lee Wilson and Tamera Loerzel
Publisher: AICPA
Availability: In Stock
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Description

This course will enable your firm to manage sales opportunities, smooth out peaks and valleys in revenue, increase the use of current resources, be more able to predict its resource needs and enhance its overall revenue and cash flow.

Objectives: 

  • Develop a genuine sales culture in your firm
  • Implement a proven six-step standardized sales methodology
  • Develop a consistent sales process for managing your sales pipeline and defining who has sales roles and responsibilities

The course manual includes an appendix of selling tools and templates that you can customize for use within your firm. When you play the DVD on a computer, each tool and template can be separately viewed, saved, and printed.

Prerequisite: Leadership responsibility within a CPA firm.

The sales methodology is presented by Author/Video Moderators Jennifer Wilson (co-founder and owner) and Tamera Loerzel (senior consultant) of ConvergenceCoaching, LLC, and illustrated by a series of dramatic scenes. The video also features Peter Levy, CPA, Director in Charge, Sobel Consulting Services, LLC; John Malone, CPA, J.D., co-founder of Malone & Bailey, PC; and James C. Metzler, CPA, AICPA Vice President–Small CPA Firm Interests.

*(79-min. video) The DVD disk contains the video presentation, a viewable copy of the Manual and a copy of each tool and template that can be viewed, saved and printed.

**The Additional Manual is for group study training only. Unlike other formats, it has no exam answer sheet and cannot be used to earn self-study credit.

Table of Contents

  • CHAPTER 1 DEVELOPING A SALES CULTURE
    • Learning Objectives
    • Introduction
    • Marketing Versus Selling
    • How and Why Clients Buy CPA Services
    • Developing a Sales Culture in Your Firm
    • Summary
    • Questions to Consider Within Your Firm
    • Review Questions
    • Answers to Review Questions
  • CHAPTER 2 SALES METHODOLOGY: THE FIRST 3 STEPS
    • Learning Objectives
    • A Sales Methodology
      • When is a Prospect Not a Prospect
    • Step 1: Introduction or Greeting
    • Step 2: Qualification and Trust Building
      • The Four "Qs" - Questions of Qualifying
      • Needs Analysis
      • Timing is Everything
      • The Decision-Making Process
      • Money is Not Everything
    • Step 3: Gaining Clarity and Confirmation on Needs
      • Benefits Count
    • Summary
    • Questions to Consider Within Your Firm
    • Review Questions
    • Answers to Review Questions
  • CHAPTER 3 SALES METHODOLOGY: THE LAST 3 STEPS
    • Learning Objectives
    • The First 3 Steps
    • Step 4: Presenting the Total Solution
      • Engage Them in Person
      • Now Presenting
      • I Object!
    • Step 5: Closing the Business
      • Straightforward Close
      • Reverse Close
      • Trial Close
      • Assumptive Close
      • In General
    • Step 6: Post-Closing Follow-Through
    • Summary
    • Questions to Consider Within Your Firm
    • Review Questions
    • Answers to Review Questions
  • CHAPTER 4 SALES PROCESS: THE BASICS
    • Learning Objectives
    • What is the Sales Process
      • Your Sales Database
      • Pipeline Reporting
      • Sales Meetings
      • Document It
    • Tools to Smooth Out Your Sales Process
      • Your Firm's Story
      • Qualification Scripts
      • Letter Templates
      • Marketing Collateral Materials
      • Proposals and Engagement Letters
      • Follow-Up Communications
    • Summary
    • Questions to Consider Within Your Firm
    • Review Questions
    • Answers to Review Questions
  • CHAPTER 5 SALES PROCESS: ROLES, RESPONSIBILITIES, AND INCENTIVES
    • Learning Objectives
    • Identifying Sales Roles
      • Sales Coach
      • Sales Coordinator
      • Sales Account Manager
      • Business Development Manager
      • In General
    • Sales Compensation
      • Sales Incentive Plans
    • Summary
    • Questions to Consider Within Your Firm
    • Review Questions
    • Answers to Review Questions
  • CHAPTER 6 NEXT STEPS
    • Next Steps
  • APPENDIX RESOURCES AND TOOLS
    • Resource Listing
    • Interaction with Suspects/Prospects/Clients
      • Introduction Letter
      • Lead Qualification Script
      • Sales Presentation (Microsoft PowerPoint)
      • Stay in Touch Letter
      • Engagement Letter
      • Thank You Letter
    • Sales Meetings
      • Sales Meeting Overview
      • Pipeline Report Form (Microsoft Excel)
      • Pipeline Report Form (Microsoft Word) (Completed for Video Enactments)
    • Job Descriptions
      • Sales Coach
      • Sales Coordinator
      • Sales Account Manager
      • Business Development Manager
    • Sales Incentives
      • Staff Lead Program Description
      • Staff Lead Program Form
    • AICPA Practice Alert 2003-04, Acceptance and Continuance of Clients and Engagements
  • GLOSSARY
  • INDEX
  • EXAMINATION

Excerpts

Videocourse Details

View a sample video clip!

Windows Media Format
Broadband
56k (dial-up)

The sales methodology is presented by Author/Video Moderators Jennifer Wilson (co-founder and owner) and Tamera Loerzel (senior consultant) of ConvergenceCoaching, LLC, and illustrated by a series of dramatic scenes. The video also features Peter Levy, CPA, Director in Charge, Sobel Consulting Services, LLC; John Malone, CPA, J.D., co-founder of Malone & Bailey, PC; and James C. Metzler, CPA, AICPA Vice President–Small CPA Firm Interests.

* The DVD disk contains the video presentation and a viewable copy of each text exhibit that can be viewed, saved and printed.

** The Additional Manual is for group study training only. Unlike other formats, it has no exam answer sheet and cannot be used to earn self-study credit.

NASBA Field of Study: Business Management and Organization
Level: Intermediate
Recommended CPE Credit: 8
SUCCESSFUL SELLING-CPA DVD03
DVD/Manual ,
Product# 181190
Availability:In Stock
Regular:$206.25
AICPA Member:$165.00
Your Price:$206.25
SUCCESSFUL SELLING-CPA AM03
Addl Manual for DVD
Product# 351191
Availability:In Stock
Regular:$68.75
AICPA Member:$55.00
Your Price:$68.75
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