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Discover how to open lines of communication, have productive meetings, and give persuasive presentations. Learn the effects that technology has on the communication process. Understand the impact of communication styles in the workplace and learn to match the message to the audience. Persuade and prevent conflicts and learn how to deal with difficult people.
This course will get you up to speed on the many aspects contributing to the differing ways of communicating so that communication breakdowns can be converted to communication breakthroughs.
Prerequisite: Experience in industry or public practice.
Advanced Preparation: None.